常见问题 FAQ

CNEN
1.我们可以如何支持吉隆坡沐恩关怀基金会?

你可以捐款给我们或者是成为我们的义工。

2.我们为何要捐款给吉隆坡沐恩关怀基金会?

你的捐献可以帮助我们接触到更多有需要的儿童与家庭,土著和居住在马来西亚的难民。

3.我要如何捐款给吉隆坡沐恩关怀基金会?
你可以以线上转账或直接存款的方式,将款项存入吉隆坡沐恩关怀基金会的户口。户口资料如下:
银行:RHB bank
户口名称:Yayasan Muk En Kuala Lumpur
户口号码:2140 53 0009 7751

4.我的捐款是否可以扣税?

对不起,目前还不能扣税。我们正在申请免税的准证,如若取得准证,我们将会做出正式的通告。

5.我的捐款将被如何使用?

所有的捐款将会被集结起来,之后将会被使用在不同受惠人身上。

6.我其实是在帮助谁呢?

你是在帮助城市与乡镇中的贫弱儿童与家庭。

7.我为什么要帮助他们?

我们帮助的都是一些受困在贫困中的儿童与家庭。

这些孩子面临着许多挑战,如饥饿与营养不良,成绩低落,缺乏引导与关注,生活条件差和不稳定的家园,而导致他们辍学。

他们需要我们的帮助来摆脱贫困。当你给予的时候,你也在为你自己和你的家庭做出贡献。因为你正投资於建设一个更美好的社会、社区和国家,让身为马来西亚的我们,以及我们的下一代可以更好地居住在当中。

8.我可以选择捐助一个特定的方案或活动吗?

当然可以!如果你对某个方案或活动有感动,请在支票背面或在线银行转账的注释中注明该活动的名称,并透过 info@mukenfoundationkl.org 通知我们。

请注意每个项目所需的费用都不同,如果每年为某个特定项目筹募的资金已经足够,多余的资金将被拨至其他项目。我们承诺将诚实有效地使用所有托付给我们的资源,因此所有的资源将被使用在需要的地方。

如果你需要更多关于捐献机会的信息,请浏览我们的网站或联系info@mukenfoundationkl.org

9.我什么时候才知道我的捐助已经得到处理?

你将在14个工作日内网上银行和支票交易的正式收据。如果你希望收到正式收据,请确保将你正确的个人资料发送给我们。

10.我可以和朋友集资捐助吗?

绝对没问题! 每一点的捐助都很重要,因此捉个机会跟你的同伴一起为社区做出贡献吧!你可以发送电子邮件至finance@mukenfoundationkl.org索取个人收据。请别忘记附上在线银行转账详情或存款单据。

11.企业或组织可以捐助吗?

绝对欢迎! 你可以通过info@mukenfoundationkl.org与我们联系,已获得关于如何以企业或组织的形式捐助的信息。

12.我想要从国外捐款,有额外的收费吗?

非常感谢你来自海外的支持。

你的外国银行将会收取外汇兑换或交易费用。

13.所有的捐款是否得到善用?

我们确知托付给我们的每一项资源都可以改变受益人的生活。我们承诺诚实地管理所受到的资金,并将有效地利用它来惠及社会。我们将执行:

根据马来西亚独立公共会计事务所批准的审计标准进行年度审计。

持续对营运成本进行评估和监督,确保资源得到最佳的运用,并且是在被批准的预算之内。

项目评估,以评估我们的计划在满足收益人需求的持续有效性。

14.为什么我要担任义工?

担任义工是你可以做的最有价值的事情之一。这是让你认识社区的基层,发现你的热情,并了解可以透过以爱服务人群来改变生命的好方法。

15.为什么我不能将我服务的对象的照片上传至社交媒体?

我们欢迎你与人分享你担任义工的点滴,但是我们请你不要将我们服事的儿童的照片公开上传至社交媒体,以保护他们的身份,地理位置和尊严。我们希望确保在积极影响他们的生活的同时,不让他们遭受来自网上或掠童者的危险。我们定期在我们的社交媒体上发布,所以请你关注我们,随时在你的个人页面上分享这些公开照片。

16.我需要用多少时间来担任义工?

根据你的兴趣和适合的时间。我们有一次性的活动,每个周末或每月一次在社区举办的活动。

我们某些项目会比其他项目要求更多的委身;请参阅我们征求义工的栏目,以确定哪一项最适合你。义工的需求可能会不时更动。

17.我需要有特别资格才可以担任义工吗?

有些项目需要一定的要求和一定的资格,但主要还是你的时间。

18.你们是否会支付我的费用?

不会,这是完全志愿的服务。在你的志愿服务过程中,你将得到来自我们的工作人员预备的小礼物表示我们对你的肯定和认同。我们希望你和你所服务的人建立的关系对你来说是一个美好的体验。

19.我要几岁才可以担任义工??

我们欢迎18岁以上的义工。

1.In what way we can support Muk En Foundation Kuala Lumpur?

You can either make a donation to us or become our volunteer in our services.

2.Why should we make donation to Muk En Foundation Kuala Lumpur?

Your giving can help us to reach out to the children and families in need, the natives and refugees in Malaysia.

3.How to make donation to Muk En Foundation Kuala Lumpur?

You could do online bank transfer or direct bank in to Yayasan Muk En Kuala Lumpur at RHB bank 2140 53 0009 7751

4.Is my giving tax exempted?

Sorry, tax exemption does not apply at the moment. We are applying for tax exemption status and will issue a public announcement upon approval.

5.Where does my giving go?

100% of your giving goes into a pool fund that will be channeled to the beneficiary./p>

6.Who am I helping?

You are helping children and families from the urban poor communities as well as the rural.

7.Why should I help them??

These are children & families that are trapped in poverty.

The children face many challenges that resulted in them dropping out of school: hungry & malnourished, struggle with poor grades, lack guidance & attention, live in poor conditions and unstable homes.

They need our help to break free from poverty. When you give, you’re making a difference for you & your family too. Because you’re investing in building a better society, community and nation that we as Malaysians & our future generations can thrive in.

8.Can I choose specific programs or cause to give towards?

Yes you can! If there is a specific cause or program that you are passionate about, please state the name of the program at the back of a cheque or in the notes of your online bank transfer, and kindly notify us through info@mukenfoundationkl.org

Please note that costs vary from program to program and if sufficient funds are raised for a specific program each year, the remainder will be channeled towards other programs. We promise to use every resource entrusted to us honestly & effectively, hence it will always be channelled to where it is needed.

For a full list of our programs, please visit our website or contact info@mukenfoundationkl.org if you require more information on giving opportunities.

9.When would I know that my giving has been processed?

You will receive your official receipt within 14 working days for online banking & cheque transactions. Please ensure that your personal details are given to us correctly if you wish to receive the official receipt.

10.Can my friends and I pool funds to give?

Absolutely! Every bit counts so use this opportunity to make a difference together. You may request for individual receipts by emailing to finance@mukenfoudationkl.org with your successful online banking transaction details/bank in slip.

11.Can a corporate give?

Absolutely! You can get in touch with us at info@mukenfoundationkl.org for more information on how you can give as a corporate or organisation.

12.I'd like to make contribution from foreign country. Are there additional transaction cost?

Thank you so much for your support from overseas! It means the world to us. Your giving is subjected to foreign exchange conversion or transaction fees charged by your foreign bank.

13.Is giving invested optimally?

We recognize that every resource entrusted to us can transform beneficiaries’ lives. We promise to manage the funds received honestly and will use it effectively to benefit the society. This includes carrying out:

Annual audits in accordance with approved standards on auditing in Malaysia by an independent public accounting firm.

Consistent management reviews and monitoring of operating costs ensure that resources are optimized and within approved budgets.

Project evaluations to assess the ongoing effectiveness of our programs in meeting our beneficiaries’ needs.

14.Why should I volunteer?

Volunteering is one of the most rewarding things you can do. It’s a great way to experience your community at the grassroots, discover your passion, and learn about how Love transforms lives through serving people!

15.Why can't I publish photos of the people that I serve on social media?

We welcome you to share & inspire others with your volunteering journey. But we ask you kindly refrain from publicly posting pictures on social media of the children in our programs to protect their identity, location and dignity. We want to ensure that while we impact their lives positively, we are not subjecting them to any danger from online/child predators. We post regularly on our social media channels, so do follow us & feel free to share these public photos on your personal page!

16.How much time do I need to volunteer?

Based on your interest & availability, we have volunteer opportunities for one-off events, weekends or monthly basis in our communities and center.

Some of our programs require a higher commitment level than others; please refer to Volunteer Opportunities to determine the best match for your schedule. The opportunities might vary from time to time.

17.Do I need qualification to volunteer?

Some of our programs may have certain requirements or need certain qualification, but mostly your availability.

18.Do I get my expenses paid?

No, it is purely voluntary basis. We ensure that we appreciate and acknowledge your service through small gifts/notes prepared by our staff throughout your volunteer journey. We hope that the relationship you cultivate with the people you serve will be a fulfilling experience for you.

19.How old do I have to be to volunteer?

We welcome volunteers from 18 years & above!